What is the connection between Kamyanka Machine-Building Plant and Ukrainian giant oil depots?
This question will be answered by Lyudmila Dosenko, CEO of Bars LLC, with whom the plant has been cooperating for 24 years. Bars LLC was founded in 1996 and since then the company has been supplying pumps and pumping equipment for oil depots and gas industry enterprises. The dealer imported pumps from around the world, but after analyzing the market, Kamyanka Machine-Building Plant introduced the development of its own hydraulic pumps and the dealer and the plant began cooperation that continues to this day. For some time, the company worked with individual orders, but later it started selling from the warehouse, as the plant launched mass production and began supplying pumps to the dealer and individual oil refineries.
Why did the dealership switch entirely to ordering gear pumps from Kamyanka Machine-Building Plant and stop ordering them from abroad?
- Kamyanka Machine-Building Plant helped reduce the cost of purchasing gear pumps.
- The waiting time for pumps was significantly reduced and logistics was simplified.
- The need for constant on-site supply and maintenance of pumps was eliminated.
- Prompt response and resolution of any issues related to gear pumps.
Lyudmila Dosenko Highlights Significant Advantages in Cooperation with Kamyanka Machine-Building Plant:
- Prompt supply of gear pumps.
- Excellent service and sales department performance.
- Competitive prices.
- Availability of pumps for immediate shipment and fast assembly of units.
- Outstanding sales operations.
- Competitively effective interaction with customers.
“Kamyanka Machine-Building Plant never refuses to consult or provide service even after the warranty period ends. Even if our customer is unfamiliar with the instructions and does not use the pump correctly, Kamyanka Machine-Building Plant’s service is always accommodating,” says Lyudmila Dosenko about the cooperation.
Comment from Kamyanka Machine-Building Plant:
“The core principle of the philosophy of Kamyanka Machine-Building Plant LLC regarding cooperation is deep respect for our partners. We value the opportunity to grow and develop together with those who choose our company. Interaction with Bars LLC truly reflects the strength of a partnership, where both sides help each other reach new heights. The work with representatives of the company has always been marked by a high level of professionalism, reliability, and mutual support. Therefore, we express our gratitude to Bars LLC and personally to Lyudmila Dosenko for a decade of cooperation, trust, and warm relationships. We take pride in the opportunity to be part of their success and believe that our cooperation will lead to even greater achievements and joint victories in the future.” – Natalia Cherednichenko, Commercial Director of Kamyanka Machine-Building Plant LLC.
The cooperation between Bars LLC and the plant will continue, as Lyudmila highly values the quality of equipment and service.
“We value the quality of the equipment, but at the same time, we greatly appreciate the people behind it. The employees of Kamyanka Machine-Building Plant are excellent communicators, sensitive and sincere people with whom you can always find common ground and resolve any issues even after hours. In 24 years, our cooperation has evolved into something more friendly, and I incredibly appreciate it. Sincere thanks to the sales representatives, consultants, the accounting department, and special thanks to the management for our cooperation. I wish prosperity and growth!” – Lyudmila Dosenko about the work of Kamyanka Machine-Building Plant.
Successful cooperation between the Ukrainian dealer and Kamyanka Machine-Building Plant not only speaks of support for Ukrainian businesses by Ukrainians but also of the implementation of effective solutions in the supply, sales, and technical maintenance of pump systems, increasing service quality, improving customer satisfaction, and the trust that has lasted for two decades.
Kamyanka Machine-Building Plant is a manufacturer of precision industrial dosing pumps. The company produces exclusive types of the most high-precision pumps, unique not only in Ukraine but also for Eastern Europe. Today, the plant has modern equipment, thermoconstant, foundry, and heat treatment workshops, a laboratory, and testing stands. The engineering and design department develops new products and fulfills individual orders. The plant offers over 50 types of pumps that are popular among customers worldwide.